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Media Files not uploaded by Geneanet Upload.

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bjcnagold
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Why are 16 of my media files not being uploaded using Geneanet Upload? I have tried several times.
Two are JPGs and get the message 'Link not created' and the other 14 are PDFs and get 'Update failed'.
Attached are some of the messages. None of the files exceed 10MB.

Regards, John
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Screenshot 2021-03-31 at 20.18.01.png
Screenshot 2021-03-31 at 20.18.18.png
jyb
jyb
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Some of the files you are talking about have been uploaded but not correctly linked to the individuals.

Would you please launch Geneanet Upload again and see if everything is correct?

The upload of "Michael Sabrina wedding 2010710.PDF" has really failed. If it fails again, please try uploading it manually. If it does not work, please send it to [email protected] and we will have a look.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
bjcnagold
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I have retried and the problem is still there.

The PDF attached shows the files listed in the Geneanet Upload error report. The attempt to load some of them manually was not successful.

Link not created: These two media items have a high number of links (both 293). Geneanet Upload apparently made the first 258 links correctly in both cases. Is that a system limit?

I will send two of the files where upload failed to your email address.

Regards,
John
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bjcnagold Geneanet Upload.pdf
(250.9 KiB) Descargado 2 veces
jyb
jyb
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I have answered your email.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
bjcnagold
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Thankyou for the quick reaction! Now the files have uploaded successfully.

Can you help on the other question about links not created?
( These two media items have a high number of links (both 293). Geneanet Upload apparently made the first 258 links correctly in both cases. Is that a system limit?)

Regards, John
jyb
jyb
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Please send the 2 image files to my email address and I'll ask the technicians.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
jyb
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I have answered your email but me message couldn't be delivered because your inbox is full.

The technicians say that it's because these files are linked to too many individuals.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
bjcnagold
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Thank you. Sorry about full mailbox. I knew something was wrong with mail but didn't know what!
My planned workaround for the limit on high number of links: I will create second copies of the media with too many links and move some of the links to the copies.
jyb
jyb
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Yes, this is the easiest way to fix the problem.
Best wishes,

Jean-Yves BAXTER
GeneaNet

Please read our help pages and tips to improve your genealogy research and to grow your family tree:

- https://en.geneanet.org/help/
- https://en.geneanet.org/genealogyblog/category/geneanet_tips
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